You are considered to have read and accepted the following terms and conditions by using this website:
The following terms are used in this terms and conditions document, as well as in our privacy policy and disclaimer: The phrases “customer,” “client,” “you,” and “yours” all refer to you, the individual who visits our website and agrees to the terms. “The business,” “us,” “we,” and its goods. “Party,” “parties,” and “us” all pertain to the client as well as to ourselves. All terms refer to the offer, acceptance, and consideration of the payment required to carry out the process of providing the customer with our support in the most suitable way. It is assumed that any use of the aforementioned terminology or other phrases in the singular, plural, capitalisation, and/or he/she or they refers to
Refund Policy
These are the terms regarding refunds for our customers.
If you are not satisfied with any product you purchase from Design Fusions, you are protected by a 30-day money-back guarantee.
If you request a refund more than 30 days from the initial purchase date of the product, you will not be allowed one, and there are no exceptions to this rule.
Recurring purchases are not refundable because they fall outside of the 30-day guarantee period. For example, if you purchase an annual membership, you can receive a refund within 30 days after the first purchase, but you can’t get a refund 12 months later, when the subscription is automatically renewed, because this is 11 months after the refund
Privacy Statement
We are committed to preserving your privacy. Authorised staff within the organisation have access to any information obtained from individual customers on a need-to-know basis. Please review our entire privacy policy for any information about your privacy while using our website.
Confidentiality
Any information about the customer and their specific customer records is considered confidential and will not be disclosed to any third party unless legally required to do so by the relevant authorities. Customer data is only shared with services necessary to run our business, such as payment processors (PayPal, Stripe, and others) and customer databases (Infusionsoft). These third-party services guarantee the privacy of your data under their own terms. Customers have the right to inspect and copy any and all customer records that we store, provided that we are given reasonable notice of the request. We will not sell, distribute, or rent your personal information to any third party, nor will we utilise your email address
Payment
Payments are processed using third-party payment providers such as PayPal, Cash App and Wallets to provide the best possible customer experience while also protecting their privacy. All of our products are supplied as downloads upon payment. All goods remain the company’s property until fully paid for. Following receipt of payment, the download instructions are delivered via email. Our payment providers determine any additional costs, late fees, chargeback fees, and other fees.
Cancellation and Refund Policy
Any subscription services can be cancelled by the consumer at any time. Customers can cancel their subscriptions using the payment provider, their Design Fusions user account, or by contacting us. A minimum of 24 hours’ notice of cancellation is required. We offer a 30-day refund guarantee on all of our products. Customers can request a refund by contacting our support team. Refunds are issued only within 30 days of the initial payment. Refund claims received after 30 days or for consecutive billings of a subscription (all payments beyond the first) will not be honoured. Both customers and we reserve the right to terminate/cancel for any reason.
Exclusions and Limitations
The content on this website is provided “as is”. To the fullest extent permitted by law, the company disclaims all representations and warranties with regard to this website and its contents, as well as those provided by any affiliates or any other third party, including any inaccuracies or omissions in this website and/or the company’s literature. The corporation disclaims any liability for damages resulting from or in connection with your use of this website. Please visit the privacy policy and disclaimer for more information. The appropriate part in the disclaimer contains license terms.